PRIVACY POLICY

INTRODUCTION

We are committed to protecting and respecting your privacy in accordance with current legislation in Canada and best practice set out in this Privacy Policy.

Flower & Freedom Lifestyle Co. Ltd. (“F&F”,”us”, “we”, or “our”) operates http://www.flowerandfreedom.com (F&F) (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

This privacy policy applies only to the Site and your interactions with F&F. It does not apply to information collected through any other website or to the practices of companies that F&F does not control. Please note that the Site may contain links to other websites. Occasionally, at our discretion, we may include or offer third-party products or services on our website that link to these websites. These third-party sites have separate and independent privacy policies and this privacy policy does not apply to those websites. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

WHAT WE COLLECT

When you visit F&F we automatically collect website use information as you browse. We use this information to monitor our website and to improve our website to provide you with a faster and more efficient browsing and shopping experience. In addition, we may collect personal information that you specifically provide to us and that is collected on an individual basis through web forms, registration, surveys, subscription and purchases.

We do not sell, share, or trade your personal information to any other company without your explicit consent, except to fulfil your order, process your payment, manage shipments and other activities related to fulfilling your transaction. We may also use this information to generate statistical reports to help us understand the market for our products and services and to develop promotional and marketing campaigns. We may use the contact information you provide to us to make you aware of other products and services.

YOUR IP ADDRESS AND COOKIES

Our Internet servers automatically collect IP addresses, the date and time of your visit to our Website, the pages on our Website that you visited, the searches you performed, and the referring URL that you came to our Website from.  We use this information to optimize our Website and the services we provide. To improve your experience with our website, our web pages use first and third party “cookies.” Cookies are text files we place in your computer’s browser to store your preferences and to facilitate certain functions on our website. We use cookies so that our website will recognize you and keep track of your order status as you navigate through the checkout process, and to keep your shopping cart contents available should you return to purchase after leaving the session. We also use cookies to understand site usage and to improve the content and offerings on F&F.

HOW WE USE YOUR DATA

We will use your personal information for the technical administration of the website, enhancing your experience of the site, research and development.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

ANALYTICS

In order to learn more about how our Site is used, we measure the data that we collect through analytics. We may use this information to increase our Site’s functionality.

ACCESS TO PERSONAL INFORMATION

You have a right to access information held about you. Any access request may be subject to a small fee to meet our costs in providing you with details of the information we hold about you.

Request should be made to info@flowerandfreedom.com

If you consider that the information we hold about you is false, you may where appropriate, have the data erased, amended or updated.

PERSONAL INFORMATION AND SECURITY

Our employees and data processors that have access to, and are associated with, the processing of your personal information are legally and contractually obliged to respect the confidentiality of your data. We take reasonable precautions to ensure that any personal information which you provide is used only for the purposes set out in this policy. However, the internet is not a completely secure network and we cannot guarantee that such information will not be intercepted by other parties.

OUTSIDE OF CANADA

F&F and its third party partners to whom we disclose information under this policy may perform activities outside of Canada and potentially collect, transfer, store, and process your personal information in other countries. As a result, your information may be subject to the laws of those countries. These laws may not be equivalent to the privacy and data protection laws in Canada. Information may be disclosed in response to valid demands or requests from government authorities, courts, or law enforcement in these countries. By using this Site or providing us with your information, you consent to the potential collection, transfer, storage, and processing of information in other countries.

EMAIL INFORMATION

Please do not provide sensitive personal information to us by e-mail. Instead, use our contact forms, which employ SSL technology (see “How do we protect you and your information”). However, if you choose to correspond with us via email, we will retain the content of your email message together with your email address and our responses. We use administrative, technical and physical security measures to protect our computing infrastructure and your personal information from unauthorized use, access, modification or disclosure.

If you signed up for one of our email newsletters, we also will send you the newsletter that you requested.  You may opt out of receiving such email communications at any time by clicking on the ‘unsubscribe’ link provided in each email.  Note that if you unsubscribe from receiving newsletters and/or marketing emails, we may still email you in respect to your account, or as otherwise permitted or required by law.

CHILDRENS PRIVACY

We do not knowingly collect personal information from children under 18. If we learn that we have collected any personal information from a child under the age of 18 without verifiable parental consent, we will delete that information from our database as quickly as possible. If you believe that we may have collected information from a child under 18, please contact us at: info@flowerandfreedom.com

CHANGES

We will post changes to the Privacy Policy on this page so you are always aware of what information we collect, how we use it and in what circumstances we disclose it.

Questions about the Privacy Policy should be sent to us using at info@flowerandfreedom.com